Anna Book values its players and is proud to be chosen as sports book and casino provider.
The company’s responsible gaming program focuses on the social impact of gambling upholding the following three conventions to:
Anna Book recognizes that for a small portion of players wagering may lead to negative consequences in other areas of their life. Anna Book encourages responsible gaming for its players and employees. For the players, Anna Book achieves this by offering limitsetting and cool-off capabilities, making problem gambling resources available in all sports books and online gaming, and helping with self-exclusion both in-house and in local jurisdictions. For employees, Anna Book offers annual mandatory training for the ticket writers, customer service staff and corporate employees.
Anna Book empowers its players by offering several jurisdictionally based limit options to enjoy their gaming experience responsibly.
Each of the following responsible gaming options are available for players. Players can use as many of the available options as they choose.
2.1. Deposit Limit – Ability to set a maximum deposit limit for a selected time frame: daily, weekly, or monthly.
2.2. Spending Limit – Set a maximum bet spend for a selected time frame: daily, weekly, or monthly.
2.3.Daily Time Limit – Set the maximum time (measured in hours) that can be spent on an internet gaming system.
2.4.Cool Off Time Limit – Select when to take a break from a personal account from 3-30 days. Commitment to Preventing Underage Gambling
A core aspect of Anna Book’s Responsible Gaming program is the prevention of underage gambling. Players must present either a valid driver’s license, national ID, passport, or any valid ID to register and wager at the Anna Book sports book website.
Anna Book will verify the player’s identity using a Know Your Customer (KYC) process. If data is validated and the customer is confirmed to not be on a self-exclusion list and is over the legal age to gamble in that jurisdiction, the account set up is approved. If the KYC process fails to validate the customer, an alert message is sent to Anna Book’s customer service team who will contact the requesting customer to provide the necessary information to validate identity, etcetera.
Begin a meaningful dialogue about the risks of gambling. It’s never too early to start the conversation about gambling and its risks. By opening a dialogue, concerned adults can help ensure that kids are better prepared to make responsible choices now and throughout their lives.
The players must ensure that their account information is secure. Parents and other concerned adults should be mindful of the possibility that kids can access their accounts and passwords or use credit cards and personal information to create a fraudulent account.
While content control tools may have their limitations, software is available that may block access to online gambling sites.
Concerned adults must always be aware of the children under their responsibility. It’s important to pay attention to the following signs: